Navigating Nana’s passing was a tough journey, and the funeral played a crucial part. Rowan, from beginning to end, was outstanding. His empathy, compassion, and understanding were evident, conducting the service with remarkable decorum, passion, and love for our beloved Nana.
Balancing professionalism with kindness, Rowan approached everything with sensitivity and efficiency, never imposing pity upon us. The service felt more like a celebration of Nana’s life than a traditional funeral, turning the farewell into a cherished process rather than a moment of mourning.